Privacy policy

We care about the privacy of your data. Therefore, from eekox we are responsible for the processing of personal and professional data exchanged between eekox, and our users.

Our company name is eekox ECOSISTEMAS DE ESPACIOS PROFESIONALES FLEXIBLES S.L (hereinafter eekox), a Spanish company with CIF B05268123, which is located at Calle de Boix y Morer 11, Bajo D, 28003 Madrid.

You can contact us via email gdpr@eekox.com, or through other methods available on our contact page.

From eekox we want to inform you about how we obtain and treat your personal and professional data. Not only do we want to comply with the Personal Data Protection Regulation, but we also want to provide you with clear and transparent information about everything we consider useful and necessary in relation to the processing of your personal data when you use our website eekox.com.

In compliance with the provisions of the Regulation (EU) and Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), the Subscriber is informed that eekox collects company or personal data for various purposes. These include management and archiving operations, statistics and marketing, and payment. The information will be provided in the forms available for each of the specific purposes, requiring your consent to the processing of your data.

eekox requires all those involved in the processing of data to protect the privacy of all information collected on the Website.

In the following paragraphs you will learn everything you need to know about eekox's Privacy Policy.

Recipients of the Privacy Policy

The Privacy Policy is intended for Users (whether Individuals, Spaces or Companies) of eekox. They are registered Users who have provided personal and/or professional data through some kind of form, creating their User Account. A registered user can access the functionalities and management of their profile through a login and a password, as well as interact with the contents of eekox.

Personal and/or Professional Data

To register on eekox, you will do so through our website www.eekox.com (hereinafter the Site or the Platform) where you will be asked to provide personal information about yourself, your Space or your company such as name, company name, physical address, email address and availability, means of payment, etc... ("personal data" and "professional data").

These data are necessary to establish business relationships inherent to the use of the services offered by the Platform, which allows us to use them within the law.

In eekox we can obtain data from our users that come from:

• Data that we ask you in the eekox registration form, essentially, identifying data and related to your personal and bank details necessary to provide you with the Spaces and / or Services you are looking for. These are duly identified and defined in the Terms and Conditions available on eekox.com.

• Data that we need to obtain in order to prove that you have given us your consent to collect the data in the previous point (at least identification, IP, date and time).

• Data that you may voluntarily enter during your interaction with eekox content, such as clicks, comments, or selection of certain content. We may also access billing, payment, invoice or other data that allows us to charge you for eekox services.

• Interaction data (purchases, cancellations, questions or comments) related to eekox services.

• Contact information that you may provide through the various channels of communication with eekox, or by requesting information about a particular service.

• Navigation data on our website, which have technical purposes, performance and analysis of commercial transactions of our services.

In no case we will use data that you have not provided voluntarily. See also our Cookie Policy.

Use of data related to the contracting of services

In many cases you will decide to purchase or acquire services offered by eekox. In these cases, we will process the data necessary for the correct execution of the contract and/or the contracted service.

Need for consent

The privacy of your data concerns us, and therefore we need your consent in compliance with the provisions of the Regulation (EU) and Law 34/2002, of July 11, 2002, of Services of the Information Society and Electronic Commerce (hereinafter LSSI-CE). We therefore inform you that eekox collects your company or personal data for different purposes. Among others, management and archiving operations, statistics and marketing, and payment. The information will be provided in the forms available for each of the specific purposes, requiring your consent to the processing of your data.

Therefore, your consent is essential for us to obtain your data in order to give you access to all the functionalities and services of eekox.

In the case of eekox, you give us your consent when:

• You check the box to accept the Privacy Policy; and

• You click on the submit button on the form with your personal data.

Only you can decide if and what you agree to, but we need you to always check the Privacy Policy in order to process your personal data.

Use of personal and/or professional data

The purposes for which we treat the data are the following:

• To enable you to enjoy, contract and make use of the services offered by eekox, and to enable eekox to charge for them.

• To allow the processing of invoices, payment verifications, and incidents with the means of payment.

• To enable the provision of our services.

• To allow the management of the cancellations and/or claims.

• To allow the management of the account and User's profile.

• To send you, through any channel, including electronic means (email and cell phone) newsletters or other commercial information of all activities inherent to the corporate purpose of eekox (direct marketing).

• Proceed to include your data in profiled segments that allow the information we present to you to be suitable (e.g. services that you can actually access from your location, or presented in a language useful to you).

For the execution of these purposes we will only ask you for data that is strictly necessary. As we are concerned about the privacy of your data, we will only process those essential data for which we have your consent.

Transfer of data to third parties

It is possible that eekox may transfer your personal data to entities belonging to eekox (engaged in the activities of the business centers and related activities), provided that it is necessary to provide our services. Likewise, eekox may transfer your personal data in the following cases:

• When it is absolutely necessary to fulfill the obligations with the Spaces that actually provide the service contracted through eekox.

• When it is necessary to process your complaints and disputes related to the Spaces and Services.

• When, derived from the use of different means of online payment, acting with the utmost diligence and in prevention and control of fraud, it is necessary access by Financial Institutions that allow the execution of these payments. Also in the case of entities whose purpose is to control online criminal or fraudulent activities. We may give these entities access to certain information, in their capacity as Data Processors, with entities providing payment services, verification of the validity of payment means, data or payment processing or for fraud prevention purposes.

• When the law so determines.

• When it is necessary to satisfy a legitimate interest, either ours or that of the party to whom we transfer the data. The transfer in this case will not be indiscriminate, and your interests and fundamental rights and freedoms will be respected at all times.

Sending of publications and offers

We want to be able to inform you of our spaces and services and improvements to them, but we guarantee that you will be able to oppose receiving any email by clicking on the unsubscribe link in each of the emails you receive.

Duration of Data Retention

The periods during which we will keep the data are established according to different criteria:

• Your Profile Data and data obtained from your activity on eekox will be retained for as long as you continue to have such activity. We will consider that you have activity if you access your Profile, if you open or click on communications we send you from eekox, if you access eekox services or content, etc.

• The data relating to Space and/or Service contracts are subject to various storage and documentation obligations by Public Authorities, Tax Authorities or other Institutions. This may oblige eekox to keep them for the periods specified by each of the rules that apply in each case.

• Regarding the specific data that allow us to prove your consent to the processing of your personal data through the acceptance of this Privacy Policy, we will keep them while you are active and thereafter for at least three years, by Data Protection Regulations.

• If at any time there is a regulation that requires us to keep data for longer than indicated, we will do so because we have to comply with the regulation.

Personal Data Rights

The rights you have in relation to your personal data are:

• Right of Access: Right to request and obtain free of charge information about the nature, origin, source or purpose of the processing that affects your data.

• Right of Rectification: The right to modify data that is inaccurate or incomplete.

• Right of Deletion (right to be "forgotten"): Right to request cancellation, deletion or removal of your personal data at any time.

• Right to Opposition: Right to decide not to carry out any specific processing of your data.

• Right to data portability: Right to request the transmission of your data to other Companies, Institutions, Organizations or yourself.

Exercise of rights

You may exercise each and every one of your rights by contacting us:

By writing to eekox ECOSISTEMAS DE ESPACIOS PROFESIONALES FLEXIBLES S.L, a Spanish company with CIF B05268123, which has its registered office at Calle de Bix y Morer 11, Bajo D, 28003 Madrid, indicating in the subject "Data Protection Rights";

By email to gdpr@eekox.com, indicating in the subject "Data Protection Rights".

Doubts, queries or complaints

If you have any doubts, complaints, suggestions or any other questions about data processing at eekox, you can contact eekox's Data Privacy Officer by emailing gdpr@eekox.com. And in any case, you have the right to file a complaint when you consider it appropriate with the Data Protection Authority, by clicking on the following link: https://www.aepd.es/es of the Spanish Data Protection Agency. We put at your disposal the Guide to the Citizen's Rights published by the Spanish Data Protection Agency, [https://www.aepd.es/es/documento/guia-ciudadano.pdf) in case it would be useful for you.

Cookies and Navigation Data

Regarding navigation data and, in general, data that we may collect through cookies and similar instruments, we refer you to the eekox Cookies Policy.

User responsibility

We expect our Users to please be responsible when sharing information. We cannot control or review the accuracy and truthfulness of the information you provide. Therefore, in no event will we be liable for any consequences arising from the illegality, illegitimacy, alteration, misuse, fraud, or penalty arising from the information you have provided. In this regard, if you provide us with data, we understand that you guarantee that they are lawful and truthful.

Changes to the Privacy Policy

The Privacy Policy may change in the future, for example, due to regulatory changes or changes in the functionality of eekox. We care about the privacy of your data and if changes may affect your rights or your Privacy, or the way we treat your personal data, we will inform you in advance, so that you can know how they affect you and decide whether you want to accept them or not.

The address of our website is: https://www.eekox.com.

Last update published on June 22, 2022.